Have issues with your water heater?
Thank you for choosing Champion Plumbing, your trusted partner for all your plumbing needs. In this post, we will discuss the crucial aspects of water heater warranty look-up and troubleshooting. With over 22 years of experience, we understand the importance of a reliable water heater. Our team of experts is here to guide you through the process, ensuring you can easily look up your water heater warranty information and troubleshoot any issues. You’ll discover the insights you need to keep your water heater running smoothly. At Champion Plumbing, we don’t just fix problems; we provide solutions that give you peace of mind.
Warranty lookup guide
If you want to learn about your water heater’s warranty, here is a helpful guide for researching your warranty information. Click on the appropriate FAQ below for additional information based on your water heater brand or where you purchased it. Champion Plumbing is here to help.
If you cannot find the information you are looking for, please call us at 651-365-1340.
If you purchased your water heater from Home Depot and Champion Plumbing installed it, the easiest way to see if it is under warranty is to visit the Rheem Warranty page and look up your serial number.
If you have a valid warranty, contact Rheem and they will provide warranty support and information.
If your product’s warranty has expired, contact Champion at 651-365-1340 to discuss repair or replacement options.
If you purchased your Ruud water heater from CenterPoint Energy and Champion Plumbing installed it, the easiest way to see if it is under warranty is to visit the Ruud Warranty page and look up your serial number.
If you have a valid warranty, contact Ruud, and they will provide warranty support and information.
If your product’s warranty has expired, contact Champion at 651-365-1340 to discuss repair or replacement options.
Champion Plumbing proudly installs Bradford White water heaters. To determine if your Bradford White water heater is under warranty, call us at 651-365-1340 or visit Bradford White’s Warranty Center.
We will help you coordinate warranty service if you have a valid warranty.
If your product’s warranty has expired, we can discuss repair or replacement options.
General Water Heater Troubleshooting
Here are a few of the basics when troubleshooting your water heater. Click on the relevant FAQ below for further details.
If you want to schedule a visit from one of our expert plumbers, call us at 651-365-1340.
Not getting hot water from your faucet, here are some things you can check.
If you have a gas water heater, is the burner assembly at the base lit? If the burner is lit, you likely need to adjust the thermostat temperature or replace it. Adjusting the temperature is easy: Turn the dial to the desired temperature. When adjusting the temperature does not help, call Champion Plumbing for service or look up your water heater’s warranty. See the guide above to look up your water heater’s warranty.
If the burner assembly is not lit. Attempt to follow the directions on your water heater to light the pilot.
If you have an electric water heater, ensure the circuit breaker works appropriately. If the breaker is working, you may need to schedule a visit from a plumber. Please note that electric water heaters may require the use of electricians. Plumbers cannot troubleshoot electrical faults, like a defective breaker or wiring, but can test and troubleshoot heating elements.
When in doubt, we are here to help. In many cases, contacting the water heater’s manufacturer will help you determine whether your product is under warranty. See the above guide on warranty lookup.
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If you notice water leaking from the base of your water heater, it is an indication that it needs to be replaced. To determine if your water heater is still under warranty, refer to the warranty lookup guide provided above. If it is no longer under warranty, please contact us today to get a quote and schedule a replacement.
Call (651) 365-1340 By Noon For Same Day Service Availability
Is water leaking from the fittings above your water heater? If so, call Champion PLumbing for immediate repairs. At Champion Plumbing, we provide a one-year guarantee on all of our work. If we installed the fittings and they are leaking within a year of the installation, we will repair them free of charge. However, if the installation was done by others or it has been over a year, we offer same-day service to come make repairs for you.
Call (651) 365-1340 By Noon For Same Day Service Availability
The valve on your water heater’s side is called the Temperature and Pressure Relief (T&P) valve. This valve is a safety feature that prevents your water heater from overheating or over-pressurizing. If you notice water leaking from this valve, it could indicate the valve is failing, or your home may have very high water pressure. Call Champion Plumbing for service when this valve is leaking.
Call (651) 365-1340 By Noon For Same Day Service Availability
In most cases, replacing an electric water heater with a similar unit (what we call a “same-for-same” swap) does not incur additional costs beyond the standard reconnection performed by a licensed electrician. This service also includes the required permits.
However, non-standard or non-code-compliant setups may result in additional electrical costs. Two common issues are:
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Missing or Improper Disconnect:
Electrical code requires a dedicated disconnect (breaker or switch) within line of sight of the water heater. This is a critical safety requirement to ensure power is fully off during service. If your setup lacks this, an external disconnect may need to be installed. -
Undersized Circuit Breaker or Wiring:
Most electric water heaters require a 30-amp breaker. If your water heater needs more (based on manufacturer specs), the circuit may need to be upgraded. That can involve replacing the breaker and upgrading the wiring to a larger gauge that safely handles the increased amperage.
📸 Want to be sure before the visit?
Feel free to send us the following photos to help our team assess your setup in advance:
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A clear photo of your current water heater (full unit in frame)
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A close-up of the water heater’s information sticker (shows model, serial number, and specs)
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A photo of your electric panel (with breakers visible)
We’ll review and let you know if any upgrades may be needed ahead of time. Call us at 651-365-1340 to learn the best way to send us your photos.
Call (651) 365-1340 By Noon For Same Day Service Availability
At Champion Plumbing, we can install any brand of water heater you prefer. Every home is different, and we’re happy to work with the brand that best fits your needs.
That said, the brands we trust and keep in stock are:
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Bradford White for traditional tank water heaters. We’ve chosen Bradford White because of their outstanding quality, reliability, and the fact that they’re built to last. Curious why we recommend them? Learn more about why we trust Bradford White.
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Navien for tankless water heaters. Navien is a leader in energy efficiency and performance, making them an excellent choice if you’re considering tankless.
Whether you want one of these brands or another, we’ll make sure your installation is done right. Give us a call today to discuss your options!
Professional Plumbing is Just a Click Away!
We work Monday through Friday: 7:00 AM – 5:00 PM and Saturday: 7:00 AM – 12:00 PM. After hours emergency service is available. You can find us at 3670 Dodd Road in Eagan, MN 55123 during our open hours. You can also call us at (651) 365-1340 or email us.